The Mobile Settlement Services in Shelters Program prevents and alleviates homelessness and housing inadequacy amongst immigrants and refugees by assisting them to settle in Canada.
It works with immigrants and refugees experiencing homelessness, living in a shelter or at risk of losing their housing.
Our in-person services are available at our 588 Queen Street West location, 248 Ossington Avenue location and 1497 Queen Street West location by appointment only. We also offer settlement services remotely and by phone.
For information and to schedule an appointment, please call:
416-532-7586 ext. 404 – Hungarian and English-speaking staff
416-532-7586 ext. 245 – Farsi, Dari and English-speaking staff
416-532-7586 ext. 126 – French, Basic Spanish, and English-speaking staff
We arrange interpretation for other languages.
Essential Information
What services do we offer:
We help participants with immigration and refugee issues, find housing, apply for housing financial supports, address legal issues, and access healthcare services as they integrate into life in Canada. We also help people access and navigate other supports such as language classes, employment programs, education, and more.
Who is eligible:
The newcomer programs are open to newcomers to Canada, particularly those who are:
- Immigrants or Refugees, including Permanent Residents, Convention Refugees, and Ukrainian Nationals under Canada-Ukraine Authorization for Emergency Travel (CUAET)
- Homeless or living in a shelter
- At risk of losing your housing
- Need help getting settled in Toronto
Where:
We are providing settlement services and support in-person by appointment only, remotely and by phone.
When:
Monday to Friday, 9:00 a.m. – 5:00 p.m.
Please contact us to register for the free monthly immigration clinic.
Cost:
Free
How to register:
For information and to schedule an appointment, please call:
416-532-7586 ext. 404 – Hungarian and English-speaking staff
416-532-7586 ext. 245 – Farsi, Dari and English-speaking staff
416-532-7586 ext. 126 – French, Basic Spanish, and English-speaking staff
Can you help me in a language other than English?
Yes! We have support workers who can assist you in Hindi, Pashto, Urdu, Farsi, Dari, Turkish, Hungarian, Spanish and Portuguese. If you speak a different language, we can arrange for an interpreter.